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1)
Where do I get my results once I ordered?
A:
Your results will be emailed to the email address that you
used when ordering.
2) How
long have you been in business?
A:
MPIS has been in the business of locating missing people
and providing information for over 6 years.
3)
Is my credit card information secure?
A: Yes,
very secure. It is almost impossible for someone to steal
your credit card number over the internet--even by using an
unsecure connection. If you are still unsure, you may call our office
at: 1-888-788-3681 or 304-813-1399 and give your
billing information to us.
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4)
How long does a search take?
A:
Most searches only take a a day to complete, whereas others
may take a few weeks to complete, depending on what you
order. For the results return time please see the ordering
information (Search type) to the left.
5)
Can I call and do a search over the phone?
A: Yes
we do accept live time people searches over the phone.
Please call us at: 1-888-788-3681 M-F 9:30Am - 4:00pm EST
time. The price for the live time search is $39.99 and you
will receive results within a few minutes.
6)
Can I call with my credit card information?
A: Yes
we can take your credit card and billing information over
the phone. Our customer service will give you information
on how to do this. Call: 1-888-788-3681 for more
information.
7)
Is your company a licensed detective agency?
A: Yes,
we are a licensed detective firm located in Northern WV.
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8) Can you guarantee that you will locate
someone?
A: No,
no one can guarantee that he or she can locate anyone.
If you have seen this on the internet, ask yourself twice
about the company. We have a very high success rate of
97.6% in 6 years. About 1 in every hundred people cannot be
located. We also offer a no find, no fee people search if
your not sure if they can be located or not. (See left column)
9)
Can I pay by check or money order?
A: Yes,
we do accept personal checks and money orders. If you
wish to purchase a product this method, please see the
order type for more information.
10)
Does the subject know that I searched for him/ her?
A: No,
the subject never knows that anyone searched for him/ her.
The subject will not see anything from us, nor anyone
else.
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11) Is
my information secure?
A: Yes
your information is secure within our firm. We also
have security 24/7.
12)
How do I know that you have found the right person?
A:
Depending on what type of search you order and what kind
of information you provided.
13)
What do I do If I entered the wrong email address?
A: If
you have entered an invalid email address, please notify us
at once. You will not be able to receive the results of
your search. Please call us at: 1-888-788-3681 M-F 9:30 -
4:00 PM EST.
14)
What are your business hours?
A: Our
business hours are M thru F 9:30am to 4:00pm EST.
You may contact us by email if you have any questions.
sales@locatepeople.com
15)
How up to date is the information you provide?
A: Completely
up-to-date--since the information is gathered
directly from the source at the time of the request.
16) My
company runs many searches can I get a discount?
A: Yes,
we do have a members only area that requires a username
and password to access--if your company has a need to run
more than 20 searches a month. We can give a discount rate
for your business needs. Click
here for more info.
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